Quantitative Analyst

4 weeks ago

London, Greater London, United Kingdom Certus Sales Recruitment Full time
Client Services Analyst

Join our team at Certus Sales Recruitment and discover a challenging opportunity as a Client Services Analyst. This role is perfect for a detail-oriented and organized individual who is passionate about delivering exceptional client experiences.

About the Role:

We are seeking a highly skilled Client Services Analyst to join our team. As a Client Services Analyst, you will be responsible for providing top-notch support to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Lead Point of Contact: Serve as the primary contact for all client inquiries, from basic software usage to complex quantitative questions.
  • Client Support: Provide high-quality support by assisting clients with creating fund factsheets in Excel and automating report generation.
  • Training: Deliver web-based training to clients, covering software navigation and interpretation of quantitative models.
  • Software Updates: Keep clients informed about new software releases and features through various communication channels.
  • Software Demonstrations: Perform software demonstrations for senior sales teams, showcasing fund selection and portfolio optimization capabilities.
  • Sales Support: Learn AlternativeSoft solutions and assist the senior sales team with prospect support throughout the sales process.

Requirements:

  • Education: Master's degree in Statistics, Mathematics, Financial Mathematics, Economics, or related quantitative fields.
  • Technology Proficiency: Interest in computers and technology, with a knack for simplifying complex processes; experience in Microsoft Excel (VBA knowledge is a plus).
  • Organisational Skills: Strong attention to detail, with the ability to manage multiple projects simultaneously.
  • Communication Skills: Proficiency in English (written and spoken), with excellent presentation and negotiation abilities.
  • Client Engagement: Demonstrated ability to communicate and influence effectively across all levels, including executive and C-level interactions.

What We Offer:

  • A negotiable base salary of 30-40k
  • Uncapped 50k OTE
  • Flexible hybrid working
  • Numerous perks and incentives
  • Generous PTO
  • Great training and career progression
  • Social activities

Why Join Us:

Certus Sales Recruitment is a leading recruitment agency specializing in financial services. We pride ourselves on delivering exceptional service to our clients and candidates. As a Client Services Analyst, you will be part of a dynamic team that is passionate about making a difference in the financial industry.

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