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Client Retention Specialist

2 months ago


Knutsford, Cheshire East, United Kingdom Suits Me Full time £22,000
Position:
Client Retention Specialist

Location:
Office-based

Department:
Customer Engagement Team

Compensation:
£22,000 annual base salary + unlimited earning potential through a performance-based bonus structure (realistic OTE exceeding £50k annually)

Benefits:
6 weeks of paid vacation plus public holidays, performance incentives, limitless earning potential, comprehensive training programs, and opportunities for career advancement.

Employment Type:
Full-time, permanent

Engage in strategic outbound communications with current clients and account seekers, primarily aimed at retaining and converting them into active account holders.


Client Relationship Management:
Develop and maintain strong relationships with clients to enhance retention rates and satisfaction.

Sales Performance:
Achieve and surpass sales targets through effective communication and relationship-building strategies.

Sales Experience:
Demonstrated success in a sales-oriented environment, showcasing the ability to meet and exceed established goals.
Experience in client retention or relationship management is highly advantageous.
Capacity to adapt to evolving client needs and market trends, modifying sales tactics as necessary.

Suits Me is a progressive and ethical financial technology firm dedicated to promoting financial inclusion and equal opportunities.

We provide an innovative alternative to conventional banking services, featuring a contactless Mastercard along with a comprehensive suite of functionalities and cashback incentives.

For enterprises, Suits Me delivers a unique payment solution, offering the UK's exclusive specialized client portal that enables recruiters and employers to establish accounts for their staff and candidates swiftly.

Become a part of our dynamic team and contribute to an exciting journey focused on enhancing sales growth and customer satisfaction.