Health Care Support Worker

2 months ago

Basingstoke, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

About the Role

The Hampshire Hospitals NHS Foundation Trust is seeking a skilled Health Care Support Worker to join our team. As a Health Care Support Worker, you will play a vital role in assisting qualified health professionals in the delivery of safe patient care.

Key Responsibilities

  • Assist nurses with the day-to-day running of the outpatient clinic, ensuring a smooth and efficient service.
  • Set up clinics for consultants, including daily equipment checks in line with trust policy, to maintain a safe and effective environment.
  • Carry out phlebotomy duties, cannulation, bladder scanning, uroflow, and other related tasks, under the supervision of qualified practitioners.
  • Chaperone patients during consultations, providing a supportive and respectful environment.
  • Order and manage stock levels in the clinic, ensuring a safe and efficient supply chain.
  • Assist with the pediatric clinic, including play, distraction, and supporting the pediatric nurse in the running of the clinic.
  • Support consultants from various specialties in the smooth running of the clinic, ensuring a collaborative and effective team effort.
  • Manage diaries, booking patients for procedures, and ensuring timely and efficient scheduling.
  • Support the team with teaching and education, especially for new HCAs and team members, to promote knowledge sharing and skill development.

Person Specification

  • Essential:
    • Literacy level 1 or equivalent (GCSE D-G).
    • Numeracy level 1 or equivalent (GCSE D-G).
    • ESOL level 1 or equivalent (if English not first language).
  • Desirable:
    • IT literate.
    • Literacy level 2 or equivalent (GCSE A-C).
    • Numeracy level 2 or equivalent (GCSE A-C).
    • ESOL level 2 or equivalent (if English not first language).
    • NVQ level 2 or equivalent or above in Health or Health and Social Care or working towards an award.
  • Essential:
    • Previous experience in a Health/Health and Social Care role.
    • Able to demonstrate current knowledge and identify own learning needs.
  • Desirable:
    • Previous NHS experience.
    • Understanding NHS/Social care systems.
  • Essential:
    • Able to demonstrate the required behavior in keeping with the Trust values.
    • Good written and verbal communication in the English language.
    • Able to work without direct supervision.
    • Able to work within a team.
    • Effective patient/client care skills.
  • Desirable:
    • Venepuncture and cannulation skills.
    • Ability to obtain ECG from patients.

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