Roster Operations Manager

4 weeks ago


London, Greater London, United Kingdom Network Rail Full time
About the Role

We are seeking a highly skilled and experienced Resourcing Manager to join our team at Network Rail. As a key member of our operations team, you will be responsible for managing a team of roster clerks and operations support clerks to produce safe, efficient, and cost-effective rosters.

Key Responsibilities
  1. Lead and manage the resourcing team, providing direction and training to enhance team performance.
  2. Manage the compilation and coordination of safe, efficient, and cost-effective rosters.
  3. Monitor route compliance with collective bargaining procedures, employees' Terms & Conditions of Service, National Agreements, and Management of Fatigue in respect of rostering activities.
  4. Liaise with HR Business Partners to develop the routes resource plan to enable efficient and effective recruitment and training.
  5. Liaise with Management Accountants to provide support to managers in delivering annual budgets.
  6. Oversee the provision of information to managers to support reporting requirements, including visualization, contingency planning, working time exceedances, sickness, and other absences, OSB attendance, and financial off-costing.
  7. Oversee accurate payroll input as appropriate.
  8. Manage support service contracts and conduct system checks to identify potential for cost reduction and adoption of best practice, providing an environment for continuous improvement.
  9. Collate and provide relevant audit documentation as necessary.
  10. Provide support for local collective bargaining procedures and act as management side secretary of Route/Area Council, monitoring agreed actions to support implementation.
Requirements

We are looking for a candidate with:

  • Previous successful experience of leading, managing, and developing people.
  • Previous experience of utilizing decision-making skills and assertiveness.
  • Previous successful experience of demonstrating organization and planning skills.
  • Demonstrable ability to communicate and articulate clearly and concisely.
  • Demonstrable influencing and negotiating skills.
  • Expert knowledge of NR rostering principles.
  • Detailed understanding of conditions of service, including pay arrangements, applicable to rostering.
  • Knowledge of the UK railway industry.
  • Knowledge of people management policies and procedures.
  • Knowledge of Lean processes and tools.

Desirable qualifications include experience of working in an administrative environment, geographical knowledge of the Route/Area, and previous rostering experience.


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