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Barista Team Leader

2 months ago

Harlow, Essex, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled and motivated individual to join our team as a Barista Maestro. As a key member of our team, you'll be responsible for leading by example, driving sales, and delivering exceptional customer experiences.

Key Responsibilities

  • Take charge of shifts, supporting colleagues to deliver outstanding experiences
  • Maximize sales by leveraging team members' strengths
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, sharing knowledge with the team
  • Drive high standards, ensuring quality and excellence in every aspect of our work

About You

We're looking for someone with a passion for coffee and people. If you have:

Reliability and a commitment to opening and closing the store safely and on timeTeam leadership experience in a fast-paced environmentA desire to take on shared responsibilityA love of turning knowledge into action to drive store successA willingness to learn and be bold, brave, and action-orientedA flexible approach and can-do attitude

What We Offer

We're proud of our team members' achievements and want to reward them with great perks and benefits:

Free handmade drinks while on shift, plus 50% discount on food and bottled drinksCosta Coffee Retirement Plan, with matching contributionsLife Insurance & Income Protection Cover (if you join our pension opt-in scheme)Cycle to Work Scheme, offering huge savings on bikes and accessoriesShare Incentive Plan, giving you the chance to become a shareholder in Coca-ColaSalary Sacrifice Pension Scheme, with up to 10% matched contributionsShoes for Crews, our discounted shoe purchase schemeHuge savings on gym memberships & fitness accessoriesDedicated Feel Good discounts platform and app, offering instant cashback and savings at various retailers

About Us

At Costa Coffee, we're driven by our values: Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Our team is genuine, passionate, and warm, sharing a love for coffee and a desire to deliver great experiences to our customers, communities, and people.