Multi Site Head Housekeeper

2 months ago


Paignton, Torbay, United Kingdom RBH Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping teams across multiple sites. As a key member of our hotel management team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Lead and motivate the housekeeping team to deliver exceptional results
  • Conduct regular training sessions to enhance team skills and maintain high-performance standards
  • Schedule and coordinate daily tasks for housekeeping staff to optimize efficiency
  • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to established standards
  • Implement corrective actions and provide feedback to staff for continuous improvement
  • Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels
  • Collaborate with the procurement team to source high-quality cleaning materials and amenities
  • Address guest requests and concerns promptly and professionally
  • Collaborate with other departments to ensure seamless coordination and enhance overall guest satisfaction
  • Assist in the development and management of the housekeeping budget
  • Implement cost-saving measures without compromising service quality
  • Maintain accurate records of room status, maintenance issues, and housekeeping activities
  • Generate reports for management, highlighting key performance indicators and areas for improvement
Requirements
  • Proven experience in a supervisory or managerial role within the housekeeping department of a hotel with over 100 rooms
  • Strong organizational and leadership skills
  • Excellent communication and interpersonal abilities
  • Knowledge of industry-specific cleaning standards and practices
  • Proficient in relevant computer software for scheduling and reporting
What We Offer
  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year
  • Training and Career progression opportunities
  • Recommend a Friend Scheme
  • Employee of the Month/ Year
  • Gratuities and Service charges paid
  • Discounts in supermarkets and days out
  • Salary of up to £35,000 per year


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