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Front of House Team Member

2 months ago

Falkirk, Falkirk, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Falkirk East Premier Inn. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable stay.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and exceeding their expectations.
  • Work collaboratively with the housekeeping team to ensure that rooms are clean and tidy, and that guests have a comfortable and relaxing stay.
  • Prepare and serve food and beverages to guests, using our high-quality menu and ingredients.
  • Manage cash and card transactions accurately and efficiently, using our point-of-sale system.
  • Contribute to a positive and inclusive team culture, supporting colleagues and promoting a sense of community.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, designed to help you develop your skills and confidence.
  • A range of benefits, including a Whitbread Benefits card, pension scheme, and discounts on food and merchandise.
  • A fun and supportive work environment, with opportunities to make a real difference to our guests and our business.

About Us:

Whitbread is a leading hospitality company, with a portfolio of brands that includes Premier Inn, Beefeater, and Brewers Fayre. We are committed to delivering exceptional customer service and creating a positive and inclusive work environment for our colleagues.