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Salesforce Business Analyst
2 months ago
Crimson is seeking a skilled Business Analyst to join our team in Birmingham. As a Business Analyst, you will be responsible for providing business analysis and design expertise, mainly for Salesforce solutions, as well as other IT and business change initiatives.
Key Responsibilities:
- Design, develop, and support customer applications and objects within Salesforce, tailored for one of our clients' businesses and its clients.
- Manage stakeholders during the discovery phase to elicit and capture requirements for new projects and modifications to existing Salesforce solutions.
- Assist the project or change sponsor in drafting clear requirements that can be effectively translated into technical specifications for internal teams and third-party developers/configurators.
Requirements:
- Strong Business Analyst experience
- Salesforce experience is essential
- Create process maps for anticipated future workflows, recommending optimal implementation strategies using Salesforce and related technologies.
- Salesforce Certified Business Analyst
- Familiarity with Salesforce Experience Cloud
- Familiarity with Salesforce Marketing Cloud
- Understanding of the Software Development Life Cycle (SDLC)
- Experience collaborating with IT development teams
- Knowledge of integrating third-party applications with Salesforce via API
- Offer guidance on Salesforce development best practices.
- Facilitate requirements and solution workshops.
- Assist in the creation and execution of test plans as part of change release management.
- Clearly communicate requirements and process flows for various projects.
- Prepare comprehensive business analysis documentation.
- Act as a liaison between business stakeholders, development teams, third parties, clients, and other relevant parties to ensure successful solution delivery for the business.
- Stay up-to-date with Salesforce releases to identify features that can be leveraged to meet project requirements.
About Crimson:
Crimson is an employment agency acting as an employment agency regarding this vacancy. If you are interested in this role, please submit your updated CV to Dean Parkes at Crimson for immediate consideration. You can also refer a friend and earn £250 worth of vouchers if they are a perfect fit for this role.
