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Restaurant Floor Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Babu House Full time

About Babu House

Babu House is a leading hospitality company that operates a chain of high-end restaurants and cafes. We are committed to providing exceptional dining experiences to our customers and creating a positive work environment for our team members.

Job Summary

We are seeking a highly skilled and experienced General Manager to join our team at Babu House. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of service and quality are consistently met.

Key Responsibilities

  • Leadership and Management
    • Lead and manage a team of staff to ensure that our high standards of service and quality are consistently met.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service
    • Ensure that all customers receive exceptional service and have a positive dining experience.
    • Address customer complaints and concerns in a professional and timely manner.
  • Operations and Administration
    • Oversee the day-to-day operations of the restaurant, including inventory management, staff scheduling, and cash handling.
    • Ensure that all health and safety regulations are met and that the restaurant is maintained to a high standard.
  • Financial Management
    • Manage the restaurant's budget and ensure that financial targets are met.
    • Monitor and control costs, including labor, inventory, and overheads.

Requirements

  • Experience
    • At least 2 years of experience in a senior management role in a high-volume restaurant or cafe environment.
  • Skills and Qualifications
    • Proven track record of leadership and management experience.
    • Excellent communication and interpersonal skills.
    • Ability to work well under pressure and make sound decisions quickly.
    • Strong financial management skills and experience with budgeting and cost control.

What We Offer

  • Competitive Salary and Benefits
    • A competitive salary and benefits package, including a bonus scheme and opportunities for career development.
  • Opportunities for Career Development
    • Opportunities for career development and advancement within the company.
  • A Positive Work Environment
    • A positive and supportive work environment, with a focus on teamwork and collaboration.