Digital Communications Specialist

2 months ago


London, Greater London, United Kingdom Utility Warehouse Full time

About Us

We're Utility Warehouse, a company dedicated to simplifying the lives of our customers by providing all their essential utilities in one convenient place. We offer energy, broadband, mobile, and insurance services, all managed through a single platform and bill. Our mission is to make managing utilities hassle-free and cost-effective for everyone.

Our Culture

At Utility Warehouse, we prioritize our employees and foster a collaborative and supportive work environment. We believe in open communication, mutual respect, and continuous learning. We're committed to creating a workplace where everyone feels valued and empowered to contribute their best.

The Role: Digital Internal Communications Manager

We are seeking an experienced and passionate digital communications professional to lead our internal communications strategy and operations. This is a fantastic opportunity to join a dynamic team and make a real impact on how we communicate with our employees.

Your Responsibilities:

  • Develop and manage our internal communication channels, ensuring best practices are implemented across all platforms.
  • Collaborate closely with our Workplace Technology team to define business requirements for all internal communications digital tools.
  • Partner with Function Internal Comms Managers to create a cohesive channel matrix that effectively reaches all employee segments.
  • Lead initiatives to improve existing channels and streamline our communication strategy based on our evolving priorities.
  • Manage our measurement and reporting processes, utilizing data to drive continuous improvement across all content and channels.
  • Support internal communications campaigns and editorial planning, ensuring alignment with overall business objectives.
  • Contribute to the team by managing our editorial calendar and planning process.
What We Offer:

We provide a competitive salary and benefits package, including:

  • Industry-leading compensation.
  • Hybrid work arrangements for flexibility.
  • Comprehensive health insurance options.
  • Pension plan with employer contributions.
  • Employee assistance program and virtual GP access.
  • Opportunities for professional development and growth.


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