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3 months ago
Why consider a career with Reiss?
At Reiss, we pride ourselves on our commitment to sustainability, quality, and the timeless elegance of our designs. Our established presence as a leading luxury brand is reflected in our extensive network of standalone stores, concessions, and franchise operations across more than 230 locations globally, alongside our online and app platforms.
Our collective mission is to foster business growth, empathize with our customers, and strive for excellence in every aspect of our operations.
What does the role entail?
As a member of our Retail team, you will take on the role of Sales Associate in our Bicester Outlet, working on a permanent, part-time basis. Your primary focus will be to deliver outstanding customer service while assisting our management team in achieving sales and operational objectives.
Key Responsibilities
- Providing a premium and personalized customer service experience
- Demonstrating comprehensive knowledge of the brand and our product offerings
- Engaging effectively with customers, team members, and management
- Upholding visual merchandising standards
- Representing Reiss as a Brand Ambassador
Ideal Candidate Profile
- A genuine passion for luxury or premium products
- Prior experience in a customer-focused role
- Ability to view situations from the customer's perspective
- Exceptional customer service abilities
- Adaptability to changing priorities
- Experience in a dynamic retail environment
- Strong communication and interpersonal skills
- Excellent organizational and decision-making capabilities
- A collaborative team player
- Proficient written and verbal communication skills
What we offer
- Seasonal business attire allowance
- Generous employee discount program
- Attractive commission structure
- Comprehensive wellbeing and financial support through our Employee Assistance Programme
- Affordable health support via our medical cash plan
- Discounts on fitness memberships
- Family-friendly policies, including enhanced parental leave
- 23 days of annual leave, increasing to 25 days after two years of service
- Employee referral incentives
- Opportunities for career advancement
We value diversity and are committed to ensuring that our hiring processes are fair and equitable, promoting equal opportunities for all candidates.
We encourage individuals from all backgrounds to apply, even if they do not meet every requirement listed, as we believe in the importance of a learning mindset and cultural fit.
