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Network Systems Engineer

2 months ago

Durham, Durham, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled Network Engineer to join our team in Durham. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our network infrastructure.

Key Responsibilities
  • Monitor and maintain network devices to ensure operational stability
  • Provide remote support for diagnosing and resolving faults
  • Visit customer sites as needed
  • Lead customer meetings alongside Accounts Managers or Team Leaders
  • Deliver excellent customer experience through effective communication
  • Work collaboratively with the team to achieve goals
  • Regularly review and update customer support documentation
  • Improve customer infrastructure and update processes
  • Assist colleagues by sharing knowledge and participating in training
Requirements

To be successful in this role, you will need:

  • Strong experience as a Network Engineer with a proven track record of troubleshooting complex issues
  • Excellent communication skills to collaborate with colleagues and communicate with 3rd parties
  • CCNA or CCNP qualification
  • Experience with network engineering, particularly with Fortinet, Cisco, and Meraki products
  • Understanding of network protocols such as QoS, HSRP, IPSEC, BGP, OSPF, etc.
  • Confidence in documentation abilities
What We Offer

We offer a competitive package including:

  • 27 Days Annual Leave
  • Your birthday off
  • 7% matched pension contribution
  • Hybrid and flexible working options
  • Annual pay reviews
  • Enhanced sick pay benefit
  • Car lease scheme
  • Training programmes
  • Progression plans
  • Perk box membership
  • 4 months full pay maternity leave
Next Steps

If you are interested in this role or would like to discuss other Infrastructure, Cloud and Security positions, please apply to this advert or contact me on LinkedIn.