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Residential Services Assistant

2 months ago

Chelmsford, Essex, United Kingdom Chelmsford City Council Full time

Chelmsford City Council is seeking a dedicated Housing Support Officer to become a vital part of their Strategic Housing Service team. This position is focused on assisting the Private Sector Housing Officer in securing privately owned residences to support individuals facing the threat of homelessness.

  • Demonstrated knowledge and experience within the housing or property management sector
  • Exceptional verbal and written communication abilities
  • Background in customer service roles
  • Capability to engage effectively with a diverse array of individuals
  • Proficient administrative and IT competencies

This role offers flexible working options, including the ability to work from various locations, including home. The position may necessitate regular travel within and outside the district.

The standard working hours are 37 per week, with a flexible schedule designed to promote a healthy work-life balance. Interviews will be conducted as part of the recruitment process.

Chelmsford City Council prioritizes the safety of vulnerable populations, implementing policies to ensure secure working practices. Pre-employment screening includes training in safeguarding and adherence to compliance protocols.

As part of the Essex Family Friendly Employers Charter, this full-time position is open to job share or part-time arrangements, contingent upon the recruitment of additional staff for the remaining hours.