Data Center Technician

3 weeks ago

London, Greater London, United Kingdom JLL Full time
Job Title: Data Center Technician

We are seeking a highly skilled Data Center Technician to join our team at JLL. As a Data Center Technician, you will be responsible for providing technical assistance and support to our customers, ensuring the smooth operation of our data centers.

Key Responsibilities:
  • Provide technical assistance and support to customers, including troubleshooting and resolving hardware and software issues.
  • Install, configure, and maintain data center equipment, including racks, housing, network, and computer equipment.
  • Manage and implement installations as required, including shelves, power strips, rails, cable management, and customer IT equipment.
  • Liaise with counterparts within the company globally and 3rd parties on hardware-related issues and processes.
  • Share responsibility for upholding the standards of tidiness, cleanliness, security, asset information, and installation standards within the computer suites.
Requirements:
  • Computer engineering experience and knowledge to achieve optimum methods of working.
  • Cabling experience and knowledge to achieve optimum methods of working.
  • Installation of rack mount kit, including HP and CISCO.
  • Hardware maintenance, including swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply.
  • Highly motivated individual with a positive and proactive attitude to work.
  • Willingness to make changes to improve operational efficiency through innovation, process, and procedures.
  • Ability to act rapidly and logically under pressure and make effective use of others in resolving problems.
  • Capable of working with the minimum of supervision.
  • Good written and verbal communication skills (English).
  • Good working knowledge of Outlook, Word, and Excel.
  • Excellent team skills, with an ability to listen and contribute to discussions and meetings.
  • Customer and service-focused, with determination to meet their needs.
Desirable Skills:
  • ITIL Accreditation.
  • Experience of HP Service Manager 9 & Service Now.
  • Must hold a valid UK driving license.
  • Flexible.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your application, including your resume and a cover letter, to our careers page.

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