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Operations Manager

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Foundation Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Foundation Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our facilities, encompassing all aspects of operations and facilities management.

Key Responsibilities
  • Pre-Launch Phase:
    • Collaborate closely with the Centre Manager to execute the phased launch strategy, ensuring alignment with premium brand standards.
    • Mobilise the site by establishing service agreements with contractors and implementing robust health, safety, and crisis management protocols.
    • Ensure compliance with head office policies and relevant regulations to maintain a safe environment for all stakeholders.
    • Procure and manage facilities management services and third-party suppliers to maintain high standards while optimising operational costs.
  • Post-Launch Phase:
    • Monitor and ensure the delivery of high standards in facilities management, working proactively with suppliers and site support staff.
    • Oversee all facility and contractor management (hard and soft services) and health & safety to ensure a safe environment for staff, tenants, and customers.
    • Collaborate with Realm Head Office on operational projects aimed at enhancing the Centre.
    • Support and deputize for the Centre Manager in managing relationships with retailers and stakeholders as required.
    • Develop and drive the Centre's ESG strategy across governance, workers, community, environment, and customer aspects.
    Requirements
    • A strong background in health & safety and service delivery, with a focus on premium standards.
    • Demonstrate proficiency in communication, relationship-building, and contractor management across both hard and soft services.
    • Previous experience in managing high-quality service delivery.
    • The embodiment of Multi-Realm's core values.