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Client Experience Manager

2 months ago

Northumberland, United Kingdom Hott Source Full time £26,000 - £40,000
Job Title: Client Experience Account Manager

We are seeking an experienced Client Experience Account Manager to join our team at Hott Source. As a key member of our client services team, you will be responsible for managing client relationships, ensuring project delivery, and driving business growth.

Key Responsibilities:
  • Manage and coordinate POS projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Act as the primary point of contact for key clients, understanding their needs and ensuring their satisfaction with our services.
  • Prioritize tasks efficiently to manage multiple client accounts and projects simultaneously, ensuring deadlines are consistently met.
  • Prepare and submit detailed quotations for Point of Sale (POS) projects for client approval, ensuring accuracy and competitiveness.
Requirements:
  • Experience in managing multiple client accounts and projects.
  • Experience with financial and budget management.
  • Strong communication and interpersonal skills.

We are looking for a highly organized and detail-oriented individual with excellent communication skills. If you have a passion for delivering exceptional client experiences and driving business growth, we encourage you to apply for this exciting opportunity.