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Customer Service Representative

2 months ago

Hessle and Hill Top, United Kingdom CarSupermarket Full time

About Us:

CarSupermarket is part of the Aramis Group, a leading pan-European automotive technology group that aims to revolutionize car purchasing in Europe. With over 20 years of experience, we have grown to have nearly 500 team members.

We pride ourselves on our unique approach to sales, offering a transparent and pressure-free environment that sets us apart from the rest.

The Role:

As a Customer Service Representative, you will be the first point of contact for our visitors, providing exceptional service and ensuring a seamless experience. You will be responsible for:

  • Welcoming visitors and directing them to the appropriate team member
  • Handling customer inquiries over the phone with the same level of high service
  • Maintaining a clean and organized reception area
  • Supporting administration tasks to ensure the smooth operation of our sites

What We Offer:

  • A competitive salary of £23,000 per annum (£11.44 per hour)
  • 6 weeks annual leave (rising with length of service)
  • Training and career development opportunities
  • Pension and healthcare scheme
  • Cycle to Work scheme
  • Employee of the Month Awards
  • Free parking, tea, and coffee
  • Paid social events
  • Access to dedicated mental health and wellbeing services
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Full branded uniform provided
  • Preferential Service Rates

Requirements:

  • Passion for working with people and delivering exceptional service
  • Ability to adapt to different situations and prioritize tasks
  • Excellent organizational skills and attention to detail