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Lead Retail Operations Manager

2 months ago

Colville, United Kingdom C2 Recruitment Full time
Position Overview:
As a Senior Store Manager within the charity sector, you will play a pivotal role in overseeing the operations of a prominent retail outlet. Your primary objective will be to enhance revenue generation while ensuring that all performance targets are consistently achieved and surpassed.

Key Responsibilities:
  • Collaborate closely with the Area Manager to assess stock needs and maintain the store's operational standards.
  • Ensure the store operates smoothly in alignment with organizational policies.
  • Achieve annual financial goals and contribute to overall store profitability.
  • Monitor and drive performance against key performance indicators (KPIs).
  • Lead, mentor, and develop your team to foster a positive work environment.
  • Manage the recruitment and onboarding of new staff members.
  • Oversee visual merchandising efforts to maximize sales opportunities.
  • Engage with the local community to promote store initiatives.
  • Recruit and manage volunteers to support store operations.

Required Experience:
  • Demonstrated experience as a Store Manager in either the charity or retail sectors.
  • Exceptional communication skills with the ability to engage and connect with customers.
  • Results-oriented mindset with a strong focus on achieving targets.
  • Proven ability to thrive in a customer-centric environment.
  • High energy, proactive attitude, and adaptability to varied work hours.
  • Successful track record in managing profitable operations and leading large teams.
  • Experience in volunteer management, including recruitment and development.
  • A passion for the charity sector and an understanding of charity retail operations is highly desirable.

If you are seeking a rewarding opportunity to contribute to a leading charity retailer that values its employees, we encourage you to consider this position.