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Telecommunications Service Technician

3 months ago


Carlisle, Cumbria, United Kingdom Circet IRE & UK Full time
JOB TITLE: Service Delivery Technician

Circet IRE & UK is actively looking for Service Delivery Technicians to facilitate the installation, troubleshooting, and upkeep of Broadband, Telephone, and Television services. The role requires a commitment of 40 hours per week, with a schedule that may include weekdays and weekends, as well as potential travel and after-hours responsibilities.

Key Responsibilities:
  • Ensure all work meets established quality benchmarks
  • Execute Fibre and Copper Installations, Surveys, and Repairs
  • Carry out Site Inspections and manage Traffic
  • Inform customers about available services
  • Maintain a tidy and organized work area
  • Address customer inquiries in a professional manner
  • Engage in ongoing professional development
  • Adhere to health and safety protocols
Required Skills & Experience:
  • Valid UK Manual Driving License
  • Strong technical troubleshooting abilities
  • Effective communication skills
  • Capability to perform under pressure
  • Experience in managing stakeholder relationships
  • Awareness of client quality standards
  • Proficient IT skills for operational management
  • Demonstrated professionalism and self-driven attitude
Physical Demands:
  • Ability to lift and carry objects
  • Quick reaction to auditory signals
  • Awareness of hazardous situations
  • Capability to climb ladders and transport items
  • Flexibility for bending and stretching
  • Capacity to work independently
  • Proper utilization of personal protective equipment