Care Quality Improvement Specialist
3 weeks ago
CareTech Group is seeking a highly skilled and experienced Care Quality Improvement Lead to join our team. As a key member of our operational team, you will play a crucial role in ensuring that our services meet the highest standards of quality and compliance.
Key Responsibilities:- Act as a Quality Improvement Lead in services that require support, to improve the service and meet regulatory/Contract/Compliance requirements.
- Work with homes and services to ensure best practice, compliance, and exemplary work by implementing and managing high-standard quality assurance practices.
- Collaborate with the Midlands Performance Director in identifying solutions to at-risk services.
- Develop and implement service improvement plans for specific services identified as at risk.
- Lead on the implementation of those plans and provide ongoing support to ensure compliance and improvement against agreed targets.
- Ensure improvement plans and actions are clearly understood in the service.
- Engage all service staff in improving the service.
- Set up systems for achieving the plan, monitoring progress, and ensuring timescales are achieved.
- Provide mentorship and coaching to skilling up the incumbent staff team to ensure improvement is sustainable.
- Identify and coordinate necessary resources.
- Rebuild relationships with external stakeholders and integrate the management staff team in that process.
- Provide regular service/region reports on progress with improving standards and compliance to the Head of Quality.
- Monitor processes and procedures ensuring the safety and welfare of vulnerable adults served by the Company and monitor practice throughout identified services.
- Urgently advise the Performance Director of any emergency vulnerable adult protection issues.
- Carry out investigations, as required by the Performance Director, and work in partnership with internal and external stakeholders to develop, implement, and monitor remedial action plans.
- Promote the corporate quality assurance agenda.
- Comply with all Regulations regarding statutory visits and reports ensuring compliance and communication of all issues to Operations Directors.
CareTech Group is committed to providing high-quality care and services to vulnerable adults. As a Care Quality Improvement Lead, you will play a vital role in ensuring that our services meet the highest standards of quality and compliance.
We offer a competitive salary and a range of benefits, including a car allowance and opportunities for professional development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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