People Operations Specialist
3 weeks ago
We're seeking an experienced People Advisor to join our People Operations team at Blue Light Card. As a trusted expert, you'll provide high-level service to our colleagues, coach our managers, and offer comprehensive advice and support on people policies, procedures, and employee relations issues.
Key Responsibilities- Provide expert HR advice and support to managers, guiding them on policy, procedures, and employment-related issues.
- Proactively manage employee relations cases, including disciplinaries, grievances, capability, performance, and absence.
- Contribute to the development and implementation of people policies and procedures, ensuring effective communication to managers.
- Work with the People Business Partners to implement organizational design changes.
- Report on relevant people data, such as absence rates, reasons, attrition, and performance ratings, to identify trends and escalate with the People Business Partners.
- Identify and implement improvements to people processes to enhance the colleague experience and ensure scalability.
- Take an active role in developing and delivering projects and initiatives, including introducing a new HRIS, manager toolkit, HR policy review, and HR metrics dashboard.
- Support regular people activities, such as pay reviews, bonus cycles, performance reviews, and holiday purchase windows.
- Hybrid working and flexible hours.
- Free parking and EV charging onsite.
- 25 days plus public holidays, buy and sell, and an additional day off for your birthday.
- A company bonus scheme.
- Great social events, including a Christmas party, family fun day, summer party, and sports matches.
- Relaxed dress code and modern office space with games area, chill-out areas, book club, free coffee/tea/soft drinks/snacks.
- Onsite gym with access to free HIIT & stretch classes.
- Learning and development opportunities.
- Group auto-enrolment pension plan.
- Enhanced maternity, paternity, sick pay.
- Company-funded private medical insurance.
- Healthcare cashback plan.
- Employee assistance programme (including mental health support).
- 35-hour working week.
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