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Fragrance Consultant

3 months ago

Belfast, United Kingdom Jo Malone London Full time
Jo Malone London - Fragrance Consultant - 30 Hours

Jo Malone London is a distinguished British fragrance brand celebrated for its elegantly crafted scents that feature unexpected ingredients and a unique flair. Beyond its sought-after colognes, Jo Malone London offers luxurious fragrances for bath, body, and home. The brand embodies a distinctive yet understated essence, making it ideal for both personal indulgence and thoughtful gifting, all presented in our iconic cream and black packaging, elegantly tied with grosgrain ribbon.

If you are a motivated self-starter eager to advance your career in the Retail Beauty sector, this role may be the perfect fit for you. Whether you are entering retail for the first time or looking to enhance your existing experience, we welcome you. As one of our skilled Beauty Advisors, you will merge your passion for fragrance and gifting to provide each customer with a unique and inspiring in-store experience that educates, inspires, and delights.

In this position, you will serve as a gracious host, welcoming visitors from around the world and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients. Creativity is at the heart of our daily operations, from signature Hand and Arm massages to hosting consultations that help clients capture their most cherished memories.

You will thrive as part of a high-performing team, creating impactful in-store events and ensuring that our visual merchandising consistently meets our high standards, setting us apart from competitors.

Compensation and Benefits

  • Competitive industry salary
  • Eligibility for commission scheme
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & Development opportunities

Diversity & Inclusion Statement

The Estée Lauder Companies' vision is to be the most inclusive and diverse beauty company globally, aiming to be the employer of choice for diverse talent and the brand of choice for our global consumers. We prioritize our people, respecting and caring for our employees, communities, and consumers. With a presence in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is crucial that we maintain a diverse workforce that understands local relevance and the evolving beauty needs of our global clientele.

Qualifications

  • While previous retail experience is not mandatory, at Jo Malone London, your ongoing development is a priority, and you will undoubtedly become a fragrance expert. You will possess:
  • A passion and enthusiasm for delivering inspirational, authentic, and personalized customer service
  • An approachable demeanor, friendliness, and a 'can-do' attitude
  • Confidence in engaging with customers to understand their needs and provide tailored solutions
  • Flexible availability across various days and hours. We encourage all team members to maintain a healthy work-life balance, so please discuss your availability with the hiring manager during the interview process.
  • Proof of the right to live and work in the country