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Client Support Coordinator
2 months ago
We are excited to partner with our esteemed client, a leading provider of professional services, to recruit a Client Support Administrator to join their dynamic team at their headquarters. This role has become available due to the company's continued growth and expansion.
Job Summary:
The Client Support Administrator will play a vital role in providing exceptional customer service to clients and stakeholders, ensuring seamless communication and support throughout the project lifecycle.
Key Responsibilities:
- Liaise with external sales engineers to understand client requirements and provide tailored solutions.
- Utilize in-house estimating software to prepare quotations, with comprehensive training provided.
- Collaborate with the team to receive technical inquiries from contractors and consultants, and respond promptly to ensure client satisfaction.
- Develop and maintain strong relationships with clients, ensuring a first-class service experience.
Requirements:
- Excellent customer service skills, with a focus on building strong relationships.
- Proficient computer skills, with experience in using software applications.
- Proven ability to work in a fast-paced office environment, with a high level of organization and attention to detail.
What We Offer:
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.