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Client Support Coordinator

2 months ago


Haywards Heath, West Sussex, United Kingdom First Recruitment Services Full time

We are excited to partner with our esteemed client, a leading provider of professional services, to recruit a Client Support Administrator to join their dynamic team at their headquarters. This role has become available due to the company's continued growth and expansion.

Job Summary:

The Client Support Administrator will play a vital role in providing exceptional customer service to clients and stakeholders, ensuring seamless communication and support throughout the project lifecycle.

Key Responsibilities:

  • Liaise with external sales engineers to understand client requirements and provide tailored solutions.
  • Utilize in-house estimating software to prepare quotations, with comprehensive training provided.
  • Collaborate with the team to receive technical inquiries from contractors and consultants, and respond promptly to ensure client satisfaction.
  • Develop and maintain strong relationships with clients, ensuring a first-class service experience.

Requirements:

  • Excellent customer service skills, with a focus on building strong relationships.
  • Proficient computer skills, with experience in using software applications.
  • Proven ability to work in a fast-paced office environment, with a high level of organization and attention to detail.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.