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Pet Care Specialist

2 months ago

Saffron Walden, Essex, United Kingdom Pets at Home Retail Full time

About Us

Pets at Home Retail is a leading pet care company that operates a network of pet care centers, grooming salons, and veterinary practices across the UK. Our mission is to provide a welcoming and inclusive environment for pet owners and their pets.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Pet Care Specialist. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining high standards of store operations, and building strong relationships with customers and colleagues.

Key Responsibilities

  • Provide exceptional customer service, ensuring that customers have a great experience in our stores
  • Maintain high standards of store operations, including visual merchandising, stock management, and cash handling
  • Build strong relationships with customers and colleagues, promoting a positive and inclusive store environment
  • Work collaboratively with the store team to achieve sales targets and drive business growth

Requirements

  • Passion for delivering great service and a commitment to customer satisfaction
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Basic knowledge of pet care and a willingness to learn and develop skills

What We Offer

  • A competitive salary and benefits package, including a discretionary annual bonus scheme and paid holidays
  • Opportunities for career development and progression within the company
  • A fun and inclusive work environment, with a focus on teamwork and collaboration
  • Discounts on pet care products and services, as well as access to a benefits platform with discounts on other retailers