Technical Support Engineer
1 week ago
We are seeking a highly skilled Field Support Specialist to join our client, a leading innovator in the development of next-generation UAV systems for the industrial, security, and defence sectors.
Key Responsibilities- Provide technical support and troubleshooting services to ensure optimal system performance.
- Offer on-site technical support to clients, resolving complex technical issues and providing expert guidance.
- Maintain detailed records of technical issues, ensuring accurate documentation and efficient issue resolution.
- Perform system maintenance and upgrades, ensuring seamless integration and optimal system performance.
- Conduct routine maintenance tasks to prevent system downtime and ensure optimal system health.
- Install and test firmware and software updates, ensuring compatibility and optimal system performance.
- Perform hardware upgrades, ensuring seamless integration and optimal system performance.
- Software, mechanical, or engineering background, with a strong understanding of technical principles and practices.
- Proficiency in Linux and networking concepts, including IP and network architectures.
- Programming experience, with a strong understanding of programming practices and principles, preferably in C++.
- Aviation or flight operations experience, with a strong understanding of complex technical systems.
- Piloting experience, with a strong understanding of aircraft systems and operations.
- Complex technical resolution skills, with the ability to analyze and resolve complex technical issues.
This is a full-time position, working Monday to Friday, 0900 to 1730.
Our client offers a comprehensive benefits package, including:
- 25 holiday days per year.
- Company pension scheme (Smart Pension).
- Electric car scheme.
- Private health cover.
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