Technical Support Engineer

1 week ago


Farnham, Surrey, United Kingdom Syntech Recruitment Ltd Full time

We are seeking a highly skilled Field Support Specialist to join our client, a leading innovator in the development of next-generation UAV systems for the industrial, security, and defence sectors.

Key Responsibilities
  1. Provide technical support and troubleshooting services to ensure optimal system performance.
  2. Offer on-site technical support to clients, resolving complex technical issues and providing expert guidance.
  3. Maintain detailed records of technical issues, ensuring accurate documentation and efficient issue resolution.
  4. Perform system maintenance and upgrades, ensuring seamless integration and optimal system performance.
  5. Conduct routine maintenance tasks to prevent system downtime and ensure optimal system health.
  6. Install and test firmware and software updates, ensuring compatibility and optimal system performance.
  7. Perform hardware upgrades, ensuring seamless integration and optimal system performance.
Required Skills and Qualifications
  1. Software, mechanical, or engineering background, with a strong understanding of technical principles and practices.
  2. Proficiency in Linux and networking concepts, including IP and network architectures.
  3. Programming experience, with a strong understanding of programming practices and principles, preferably in C++.
  4. Aviation or flight operations experience, with a strong understanding of complex technical systems.
  5. Piloting experience, with a strong understanding of aircraft systems and operations.
  6. Complex technical resolution skills, with the ability to analyze and resolve complex technical issues.
Additional Information

This is a full-time position, working Monday to Friday, 0900 to 1730.

Our client offers a comprehensive benefits package, including:

  1. 25 holiday days per year.
  2. Company pension scheme (Smart Pension).
  3. Electric car scheme.
  4. Private health cover.


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