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Barista

2 months ago

London, Greater London, United Kingdom Mortimer House Full time

About Mortimer House

Mortimer House is a pioneering hospitality company that brings together beautifully designed work, social, and wellbeing spaces under one roof. With a strong focus on hospitality, the House is a stimulating environment for members to collaborate, create, and unwind – as well as feel at home.

Our ethos is inspired by Maslow's hierarchy of needs. We use a holistic approach to hospitality to create carefully considered spaces that are exquisite yet unpretentious, centred on helping people connect to what matters to them.

About Maslow's

Maslow's is a group of progressive hospitality brands. Our mission is to create a collection of workspaces, members' houses, restaurants, and bars that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings.

We are a dynamic and innovative company that is constantly evolving and improving our services to meet the needs of our members.

The Role

We are seeking a skilled and passionate Barista to join our team. As a Barista, you will be responsible for crafting and serving high-quality coffee beverages to our customers while delivering exceptional customer service. Your knowledge of coffee brewing techniques, attention to detail, and ability to create a warm and inviting atmosphere will contribute to an enjoyable coffee experience for our customers and members.

Key Responsibilities:

  • Greet customers warmly, take their orders, and provide recommendations based on their preferences.
  • Prepare and serve a variety of coffee beverages and a variety of alcoholic and non-alcoholic beverages based on customer preferences and our menu.
  • Maintain a clean and organized bar area according to established guidelines and ensure all supplies are well-stocked.
  • Handle cash transactions and accurately process payments.
  • Engage with customers, build rapport, and ensure their overall satisfaction.
  • Adhere to all relevant health and safety regulations.
  • Collaborate with team members and communicate effectively to ensure smooth operations.
  • Stay updated on industry trends, new coffee blends, and brewing techniques.
  • Participate in training sessions to expand knowledge of coffee varieties and flavour profiles.

Requirements:

  • Previous experience as a Barista or in a similar role is preferred but not required.
  • Strong knowledge of coffee beans, brewing methods, and coffee preparation techniques.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Good communication and interpersonal abilities.
  • Flexibility to work early mornings, weekends, and holidays as required.

What We Offer:

  • A competitive salary and benefits package.
  • A 50% discount on food and beverages on site.
  • A reward and discounts platform.
  • SmartTech and CycleToWork schemes.
  • Access to delicious on-shift meals.