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Pension Services Coordinator

2 months ago

Winchester, Hampshire, United Kingdom Lane Clark & Peacock Full time

Pension Administration Consultant

Lane Clark & Peacock is a distinguished consultancy firm specializing in actuarial services and analytics, offering expert guidance on pensions, investments, employee benefits, insurance, health, and energy.

We are currently seeking skilled pension administrators with experience in Defined Benefit schemes to enhance our team.

About the Pension Administration Team

You will join a dedicated group of professionals committed to delivering exceptional service to our clients. Working with a diverse portfolio of Defined Benefit clients provides a wide range of responsibilities. As you progress, you will gain increased accountability for the clients you manage, fostering a strong sense of ownership and personal development as you deepen your understanding of pensions.

This position demands strong organizational skills, a knack for numerical tasks, and the ability to collaborate effectively within a team. We offer a clear career progression path along with a comprehensive training program.

Your Responsibilities

  • Expanding your technical knowledge and expertise in pension administration
  • Grasping the procedures for intricate cases, including divorce settlements, members with substantial benefits, tax-related issues, and complex death cases, while ensuring compliance with established protocols
  • Executing complex calculations and verifying the accuracy of calculations performed by junior staff
  • Staying informed about legislative changes and identifying necessary adjustments for client communications, calculations, or practices
  • Recognizing special conditions applicable to specific clients and understanding scheme-specific requirements
  • Participating in initiatives aimed at enhancing efficiency for clients, always seeking improvements in service delivery
  • Engaging in departmental projects that contribute to the overall benefit of the team
  • Drafting complex, non-standard correspondence as needed and reviewing drafts prepared by others
  • Providing mentorship and training to junior colleagues, among other duties

Required Skills and Experience

  • A minimum of 3 years of experience in UK Defined Benefit pension administration
  • Educated to 'A' level, degree level, or equivalent qualifications
  • Progressing towards relevant training courses and exams to obtain the Award in Pensions Essentials (APE) and the Certificate in Pensions Calculations (CPC)
  • Understanding the roles of relevant external organizations, such as the PPF and tPR
  • Highly organized and meticulous, with a keen eye for detail
  • Ability to work independently and collaboratively, managing a fluctuating workload while demonstrating initiative
  • Maintaining a high standard of professionalism, with strong organizational, analytical, and communication skills
  • Flexibility in hours and responsibilities, along with a willingness to learn

What We Offer

Explore our Career Stories to discover why our employees enjoy working here. By joining our multi-award-winning, collaborative, and people-centric organization, you will have the opportunity to develop your personal and professional skills to their fullest potential. We provide a competitive benefits package designed to support your overall well-being, enabling you to excel both in and out of the workplace. Our core benefits include:

For You:

  • Hybrid working arrangements (varies by role and department)
  • Professional study support (where applicable)
  • Access to internal Wellbeing, LGBTQ+, Multicultural, and Women's networks

For Your Family:

  • Life assurance, income protection, enhanced maternity/paternity/adoption, and shared parental leave

For Your Health:

  • 26 days of annual leave (pro-rata for part-time roles) plus bank holidays (most of which can be taken flexibly) with options to buy and sell holiday
  • Private medical insurance
  • Discounted gym memberships, critical illness, and dental insurance through our flexible benefits
  • Eye care vouchers
  • Cycle to work scheme
  • Digital GP services

For Your Wealth:

  • Competitive pension scheme
  • Discretionary bonus scheme
  • High street discounts
  • Season ticket loans

For Others:

  • Volunteering opportunities

For the Environment:

  • Electric vehicle salary sacrifice scheme (qualifying period applies)