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Area Store Manager
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We are seeking an experienced and ambitious Store Manager to lead our retail team in delivering exceptional customer service and driving business growth. As a key member of our leadership team, you will be responsible for setting the strategic direction for the store, driving commercial excellence, and ensuring operational efficiency.
Key Responsibilities- Commercial Leadership: Develop and implement commercial strategies to drive sales growth, improve profitability, and increase customer loyalty.
- Operational Excellence: Ensure the store operates efficiently, effectively, and safely, with a focus on maintaining high standards of customer service and product presentation.
- Team Leadership: Lead, motivate, and develop a high-performing team of retail managers, ensuring they have the skills, knowledge, and support needed to excel in their roles.
- Customer Focus: Foster a customer-centric culture, ensuring that every customer interaction is positive, engaging, and memorable.
- Change Management: Embed and drive business transformation initiatives, ensuring seamless execution and minimal disruption to store operations.
- Performance Management: Set and manage performance objectives, providing regular feedback and coaching to ensure team members meet or exceed expectations.
- Stakeholder Management: Build and maintain strong relationships with internal stakeholders, including store and regional leaders, to ensure effective communication and collaboration.
- Proven Retail Leadership Experience: A minimum of 3-5 years of experience in a retail leadership role, with a track record of delivering commercial growth and operational excellence.
- Commercial Acumen: Strong understanding of commercial processes, including sales analysis, market trends, and competitor activity.
- Operational Expertise: Excellent knowledge of retail operations, including store layout, visual merchandising, and inventory management.
- Leadership Skills: Proven ability to lead, motivate, and develop high-performing teams, with a focus on building a diverse and inclusive work environment.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Competitive Salary and Benefits: A competitive salary and benefits package, including a generous pension scheme and 20% colleague discount.
- Opportunities for Growth and Development: A comprehensive training program, with opportunities for career progression and professional development.
- Collaborative and Dynamic Work Environment: A fast-paced and dynamic work environment, with a focus on collaboration, innovation, and continuous improvement.
