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Client Relations Coordinator

2 months ago

Whitstable, Kent, United Kingdom New Appointments Group Full time

We are looking for a dedicated Sales Coordinator to join our client's team. In this role, you will report directly to the Internal Sales Manager and play a crucial part in enhancing sales through effective inquiry and order management, prompt communication with clients, and providing seamless support. Collaboration with Business Development Managers and fellow Sales Coordinators will be key to your success.

This position is ideal for a well-organized individual with strong administrative capabilities and a deep commitment to customer satisfaction. You should possess excellent problem-solving skills and the ability to thrive in a dynamic environment while maintaining meticulous attention to detail, particularly if you have experience in account management, order processing, and shipment oversight.

We offer a competitive salary along with a shortened workday on Fridays, complemented by a comprehensive benefits package and generous holiday allowance.

Key Responsibilities:

  • Engage with clients both on-site and remotely to broaden the customer base.
  • Establish and uphold office-based sales protocols.
  • Prepare, follow up on, and manage quotations and orders.
  • Maintain the customer database and generate reports as required.
  • Communicate with clients regarding any delays or issues that may arise.
  • Assist with general sales administration tasks, including quotations, export compliance, and non-disclosure agreements.

Hours & Benefits:

  • Monday - Thursday: 08:00 - 16:30
  • Friday: 08:00 - 13:30
  • 25 days of annual leave plus public holidays
  • Group Personal Pension Plan
  • Life Assurance
  • Employee Assistance Programme
  • Company Sick Pay
  • Cycle to Work Scheme
  • Subsidised dining facility
  • Complimentary on-site parking

We prefer plain CVs in Word format.

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