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Service Centre Parts Coordinator

2 months ago

Grays, Thurrock, United Kingdom Apex Resource Management Ltd Full time
Service Centre Parts Advisor Role

We are seeking a highly organized and detail-oriented Service Centre Parts Advisor to join our team at Apex Resource Management Ltd. As a key member of our service centre, you will be responsible for managing stock and tooling, ensuring safe storage of hazardous materials, and coordinating deliveries to meet deadlines.

Key Responsibilities:
  • Manage stock and tooling on site, in Field Technician Vehicles, and at Customer locations to reflect current and projected requirements.
  • Ensure the safe storage of hazardous materials in line with Health and Safety and COSHH guidelines.
  • Use all available resources to accurately identify parts prior to supply/order.
  • Ensure all parts issued are booked to job cards.
  • Liaise with suppliers to obtain required parts to meet deadlines, reducing VOR costs and increasing Customer Experience.
  • Place orders and coordinate deliveries to customer's premises, Field Technician, or to head office.
  • Conduct weekly stock checks.
  • Liaise with off-site engineers, supplying correct parts to meet deadlines.
  • Deal with warranty returns and carry out weekly disposal of displaced parts.
  • Place orders and receive parts accurately and methodically.
  • Collection and delivery of parts and supplies, as and when required.
  • Maintain housekeeping of storage and working area, ensuring H&S criteria met.
Requirements:
  • Previous experience in a Parts Advisor role or similar.
  • Experienced in Microsoft Word and Excel.
  • Excellent organisational skills and ability to plan and manage own diary.
  • Ability to multi-task and prioritise accordingly.
  • Good communication skills – able to liaise with colleagues at all levels and customers.
  • Ability to implement processes and recommend new ideas.
  • Forklift trained would be beneficial.
  • Knowledge of health and safety practices.
  • Experience of using ERP/SAP inventory systems.
  • Full UK driving licence.
Working Hours:

11:00 – 19:00 – Mon to Friday. Alternate Saturdays 06:00 – 14:00