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Gas Repair and Maintenance Engineer

3 months ago

Bedford, Bedford, United Kingdom Rock managed services Full time
Job Overview

Position: Service and Repair Gas Engineer

Location: Bedfordshire and Buckinghamshire

Salary: Competitive base salary of £43,733

Employment Type: Permanent


We are looking for a dedicated and skilled Service and Repair Gas Engineer to enhance our team at Rock Managed Services. This role focuses on delivering high-quality service to our customers within your local area. If you excel in fieldwork and enjoy troubleshooting, this position is ideal for you.


Key Responsibilities
  • Perform maintenance and repair tasks on various gas appliances in residential settings.
  • Utilize advanced diagnostic tools to effectively identify and resolve issues.
  • Promote and install additional products to improve customer satisfaction.
  • Efficiently manage your daily schedule to complete 6-8 service calls within your designated area.
  • Deliver outstanding customer service while maintaining a professional demeanor in all interactions.

Training and Support
  • Induction: 8 days of comprehensive classroom training.
  • First Day: Arrange personal transport; travel expenses will be reimbursed with receipts.
  • Ongoing Support: Continuous support and monitoring for the initial 2-3 weeks to ensure comfort and proficiency in your role.

Benefits
  • Base Salary: £43,733 annually.
  • Location Allowance: Up to £6,000, based on area.
  • Bonus Scheme: Unlimited earning potential through quarterly bonuses, with average earnings around £54,000 for those excelling in upselling.
  • Work Schedule: 40-hour work week across 5 days, with shifts starting as early as 7am and ending as late as 8pm, including weekends.
  • Overtime: Paid at time and a half.
  • Annual Leave: 33 days, inclusive of bank holidays.
  • Company Discounts: Available on various products and services.
  • Pension Scheme: Generous contributions from the company.
  • Private Healthcare: Comprehensive coverage provided.
  • Equipment Provided: Company van (for business use), stock, fuel card, branded uniforms, and access to a national technical helpdesk.

We value dedication, skill, and exceptional customer service at Rock Managed Services.