Customer Education Specialist
1 month ago
We are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimizing, using, and finding value from Arbor MIS.
Key Responsibilities- Deliver online and in-person training to educational institutions, ensuring they get the most out of Arbor MIS.
- Design and deliver services to schools, MATs, and partners, using your professional knowledge and expertise.
- Pitch training and consultancy services to users and partners, delivering concise and effective presentations that meet their needs.
- Have an in-depth understanding of Arbor's functionality, features, best practices, and be able to articulate these to customers to help them achieve their goals.
- Deliver managed services for schools and partners, including setup of new school years, assessments, behavior, custom reports, and more.
- Own and maintain training materials, ensuring they are relevant and up-to-date.
- Travel regularly to national client sites and Arbor offices as needed.
We are looking for a highly skilled and experienced Customer Education Specialist who is passionate about education and has a strong background in the sector. You will have a positive approach to learning new things, be able to troubleshoot potential issues, and provide solutions. Experience with Financial Systems, Arbor, or other Management Information Systems is desirable.
We offer a range of benefits, including:
- A dedicated wellbeing team that champions initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training, and more.
- 32 days holiday (plus Bank Holidays), made up of 25 days annual leave plus 7 extra company-wide days given over Easter, Summer, and Christmas.
- Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay.
- 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life.
- Private Dental Insurance.
- Access to services such as Calm, Bippit (financial wellbeing coaching), and Health Assured (Employee Assistance Programme).
- All of our roles champion flexible working, and we are happy to discuss what this means to you.
- Social committees that plan team, office, and company-wide events to bring people together and celebrate success.
- Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships, etc).
- Dog-friendly offices.
- Phone screen.
- 1st stage with Customer Education Team Leads.
- 2nd stage with Claire Spencer (Head of Customer Education) and a Team Lead (will involve a presentation task).
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Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full time{"title": "Customer Education Specialist", "description": "About the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will be responsible for delivering high-quality training and support to our customers, ensuring they get the most out of...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full time{"title": "Customer Education Specialist", "description": "About the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will be responsible for delivering high-quality training and support to our customers, ensuring they get the most out of...
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Customer Education Specialist
2 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will be responsible for delivering expert guidance and support to educational institutions in optimizing, using, and finding value from Arbor MIS.Key ResponsibilitiesDesign and...
-
Customer Education Specialist
2 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will be responsible for delivering expert guidance and support to educational institutions in optimizing, using, and finding value from Arbor MIS.Key ResponsibilitiesDesign and...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimising, using, and finding value from our Arbor Management Information System...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimising, using, and finding value from our Arbor Management Information System...
-
Customer Education Specialist
2 months ago
London, Greater London, United Kingdom Arbor Education Full time{"title": "Customer Education Specialist", "description": "About the RoleWe are seeking a skilled Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will provide expert guidance and support to educational institutions to help them optimize and get the most value from our Arbor Products.Your...
-
Customer Education Specialist
2 months ago
London, Greater London, United Kingdom Arbor Education Full time{"title": "Customer Education Specialist", "description": "About the RoleWe are seeking a skilled Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will provide expert guidance and support to educational institutions to help them optimize and get the most value from our Arbor Products.Your...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full time{"title": "Customer Education Specialist", "description": "About the RoleWe are seeking a skilled Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will provide expert guidance and support to educational institutions to help them optimize and find the most value from our Arbor Products.Your...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full time{"title": "Customer Education Specialist", "description": "About the RoleWe are seeking a skilled Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will provide expert guidance and support to educational institutions to help them optimize and find the most value from our Arbor Products.Your...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimizing, using, and finding value from our Arbor Management Information System...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimizing, using, and finding value from our Arbor Management Information System...
-
Customer Education Specialist
3 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in delivering exceptional training and support to our customers, ensuring they get the most out of our products and services.Key ResponsibilitiesDesign and...
-
Customer Education Specialist
3 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in delivering exceptional training and support to our customers, ensuring they get the most out of our products and services.Key ResponsibilitiesDesign and...
-
Customer Education Specialist
3 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions to help them optimize and get the most value from our Arbor Products.Your primary...
-
Customer Education Specialist
3 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions to help them optimize and get the most value from our Arbor Products.Your primary...
-
Customer Education Specialist
2 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions to help them optimize and get the most value from our Arbor Products.Your primary...
-
Customer Education Specialist
2 weeks ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and passionate Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions to help them optimize and get the most value from our Arbor Products.Your primary...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimizing, using, and finding value from our Arbor Management Information System...
-
Customer Education Specialist
1 month ago
London, Greater London, United Kingdom Arbor Education Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Education Specialist to join our team at Arbor Education. As a key member of our Customer Education team, you will play a vital role in providing expert guidance and support to educational institutions in optimizing, using, and finding value from our Arbor Management Information System...
