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**Retail Sales Associate

2 months ago

London, Greater London, United Kingdom Retail Human Resources plc Full time

About the Role

We are seeking a highly skilled and motivated Retail Sales Associate to join our team at Selfridges in London. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales results.

Key Responsibilities

  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Sales and Merchandising: Maintain a thorough knowledge of products, services, and promotions, and use this knowledge to drive sales and meet sales targets.
  • Teamwork and Collaboration: Work collaboratively with colleagues to achieve sales and customer service goals, and contribute to a positive and inclusive team environment.
  • Stock Management: Maintain accurate stock levels, process transactions, and perform other tasks related to stock management.
  • Adaptability and Flexibility: Be flexible and adaptable in a fast-paced retail environment, and be willing to take on additional responsibilities as needed.

Requirements

  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to interact with customers, colleagues, and management in a professional and courteous manner.
  • Product Knowledge: Develop and maintain a thorough knowledge of products, services, and promotions, and use this knowledge to drive sales and meet sales targets.
  • Problem-Solving Skills: Possess strong problem-solving skills, with the ability to resolve customer issues and concerns in a professional and courteous manner.
  • Flexibility and Adaptability: Be flexible and adaptable in a fast-paced retail environment, and be willing to take on additional responsibilities as needed.

About Us

Retail Human Resources plc is a leading retail company that values its employees and customers. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.