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Transport Operations Director

2 months ago


Kettering, Northamptonshire, United Kingdom Wincanton Full time
Job Title: Transport General Manager

Wincanton is seeking an experienced Transport General Manager to lead our transportation operations and drive business growth.

About the Role

As Transport General Manager, you will be responsible for overseeing the transportation of goods across our 190+ fashion retail stores, managing a £45m+ transport budget, and ensuring the delivery of best-in-class service through safety, commercial, profit, retention, and contractual objectives.

Key Responsibilities
  • Resource management and control, including fleet build & renewal strategy, people recruitment, development, engagement & retention to delivery customer volume within agreed KPIs and open budgets.
  • Safety, legal, and policy compliance, including fleet audit compliance, Ops Ex standards compliance, and delivery of a safe operation through the achievement of H&S standards and KPIs.
  • Deliver operational solutions to delight the customer within agreed KPIs, including yard management across both sites in the Midlands campus, trunking from Midlands campus to multiple outbases across the UK & NI.
  • Set strategy for the contract to deliver objectives and continuous improvement for our customer and Wincanton, communicating and cascading the strategic roadmap through colleague engagement and empowerment for meaningful, purposeful work.
  • Own the closed book procurement and management within SLA of subcontract hauliers, for trunking to Ireland, the operation of an Irish Outbase, and final mile store delivery in Ireland with agreed budget and service KPIs.
  • Represent the Contract at regional/national conferences and collaboration opportunities to drive synergy and innovation to add value.
Requirements
  • Strong seasoned transport GM experience, with large open book budget responsibility and leading all aspects of the contract and operation, with proven delivery and innovative performance/operational excellence.
  • Knowledge of customer lifecycle with start-ups and maturing the operation, including knowledge of support services (3PL).
  • Exemplary customer relationship management skills with flexibility in style, approach, and engagement with numerous senior customer partners.
  • Excellent commercial acumen, with dynamic understanding of 'open/closed book' contracts.
  • Succeeds in building effective stakeholder and colleague relationships with the ability to influence management teams' thinking to deliver high performance through a culture of inclusivity, accountability, and ownership.
What We Offer

In addition to a generous salary and company car/allowance, we offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits, online discount platform, and much more.

Our people are at the core of our business, and we provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

We are committed to providing equality of opportunity for all employees and creating an inclusive, respectful organisational culture for our colleagues and future talent.