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Job Summary:
We are seeking a highly skilled Customer Marketing Specialist to join our team at Boots. As a key member of our Customer Marketing team, you will be responsible for developing and executing personalized marketing plans to drive customer engagement and loyalty.
Key Responsibilities:
- Develop and implement CRM strategies to enhance customer experiences and drive commercial results.
- Collaborate with cross-functional teams to create and respond to marketing briefs based on business objectives and customer needs.
- Analyze commercial and customer impact to identify opportunities for growth and improvement.
- Assign and track key performance indicators (KPIs) to optimize customer journeys and drive business results.
- Work closely with the Customer Marketing team to inform and enhance the overall customer experience.
Requirements:
- Proven experience in marketing, preferably with a focus on CRM, digital, and printed communications.
- Strong analytical and creative skills, with a customer-first mindset.
- Excellent relationship-building, organizational, and communication skills.
- Ability to work flexibly and contribute to a fast-paced and dynamic team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
- Access to cutting-edge technology and tools.