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Infrastructure Support Specialist

2 months ago


Scottish Borders, United Kingdom NHS Borders Full time

Core Values:
• Compassion and Care
• Excellence and Collaboration
• Respect and Dignity
• Transparency and Accountability

NHS Borders - IT Services
Position: Desktop Engineer
Employment Type: Full-Time

NHS Borders recognizes the pivotal role of technology in revolutionizing our operational processes and enhancing healthcare delivery across our services. Our goal is to facilitate quicker access and more efficient care pathways for our patients.

The Scottish Borders is renowned for its exceptional quality of life, featuring breathtaking landscapes, outstanding educational institutions, affordable housing options, excellent recreational facilities, and convenient access to major cities.

An exciting opportunity has emerged within the IT Services - Desktop Support Team.

In this dynamic position, you will deliver expert assistance and guidance to IT users within NHS Borders. Your responsibilities will include diagnosing and resolving issues related to desktop and endpoint hardware, operating systems, and application software, as well as contributing to the enhancement of Digital Support Services.

The successful candidate will possess a clear vision of how Digital Support Services can enhance and transform healthcare services.

Applicants should have extensive expertise in Desktop Support, a strong foundation in Infrastructure, and exemplary customer service skills. Candidates must demonstrate experience in a technical support capacity and have actively participated in frontline support roles. A degree or equivalent professional qualifications and/or experience is required.

NHS Scotland is dedicated to promoting equality and diversity within our workforce and eradicating unlawful discrimination. Our aim is to create a workforce that is truly representative of society, where every employee feels valued and empowered to perform at their best. To this end, NHS Scotland encourages applications from all segments of society.