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Sales Consultant

2 months ago

Inverness, Highland, United Kingdom Toyota Full time

About the Role:

We are seeking a highly skilled Sales Consultant to join our Toyota team in Inverness. As a Sales Consultant, you will be responsible for discovering customer needs and matching those with the right product. You will be highly skilled at building trust and rapport with customers, and will be able to adapt to their approach and buying strategy.

Key Responsibilities:

  • Listen and talk to customers to uncover their needs and build trust and rapport
  • Be curious to learn and become 'fluent' in Toyota's products and services
  • Match customer to product and maximise opportunities through features and add-ons
  • Guide customers, advise them and adapt to their approach and buying strategy
  • Encourage customers to experience the product through a test drive
  • Ensure customer issues are resolved along the customer journey
  • Maximise opportunities for sales leads via multiple channels
  • Willingly learn and show an openness to change, new processes and new ideas
  • Collaborate with colleagues across the business, providing a seamless service
  • Represent the Toyota brand and values, proudly serving as an ambassador

Requirements:

  • A full UK driving licence
  • Eligibility to work in the UK
  • Flexible to work hours required to carry out the role effectively and take on infrequent travel for work and training purposes
  • High standards of verbal and written communication
  • Good level of general education - at least National 5s in English and Maths and ideally Highers (or equivalent)
  • Good IT skills, (MS Word, PowerPoint and Excel) and social media skills
  • Previous work experience within an automotive sales environment
  • Interests that support your work life balance

What We Offer:

  • Uncapped earning potential through our extremely competitive commission package
  • 5 day working week
  • 30 days holiday
  • You will be provided with a company vehicle if aged 21+
  • Full manufacturer accredited training including fully funded travel
  • BEN Automotive Assistance Program
  • Discounted Servicing for you and your family
  • Contributory Pension Scheme
  • Refer a friend scheme earning £+ a year
  • Attractive discounts when purchasing new and used cars
  • Subsidised car leasing scheme accessible to you and your family

About Us:

As one of the leading Toyota Centre's in the UK, we are passionate about ensuring our customers are always put first - every day, everywhere. We are a private family-owned business, which takes great pride in being Scotland's leading independent motor Group. Our aim is to grow our business by continually exceeding customer expectations and delivering unparalleled levels of service.

Combined with Park's of Hamilton luxury coaches, we are proud to operate a strong portfolio of 29 of the UK's leading car brands across 67 franchised outlets throughout Scotland and England.