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Team Member

2 months ago


Oldham, Oldham, United Kingdom Mecca Bingo Full time

About Mecca Bingo

Mecca Bingo is a leading operator of bingo clubs in the UK, offering an exciting and entertaining experience for customers. As a Team Member, you will be part of a dynamic and supportive team that provides exceptional customer service and creates a welcoming atmosphere for all visitors.

Key Responsibilities

  • Provide excellent customer service, ensuring that customers feel valued and entertained throughout their visit.
  • Work collaboratively with the team to maintain a clean and safe environment, adhering to health and safety standards.
  • Assist with the operation of bingo games, slots, and other entertainment activities, ensuring a smooth and enjoyable experience for customers.
  • Upsell and promote Mecca Bingo's products and services, such as food and drink, to increase revenue and enhance customer satisfaction.
  • Participate in training and development programs to improve skills and knowledge, ensuring that you are equipped to provide the best possible service to customers.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy when handling cash and operating point-of-sale systems.
  • Flexibility to work varied shifts, including evenings, weekends, and public holidays.
  • Availability to work in a team environment, supporting colleagues and contributing to a positive and inclusive workplace culture.

What We Offer

  • Competitive salary and benefits package, including paid breaks and a range of employee rewards.
  • Opportunities for career development and progression, with training and support to help you achieve your goals.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • Uniform and equipment provided, as well as access to exclusive employee discounts and perks.
  • A supportive and inclusive workplace culture, with a commitment to diversity and equality.