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Night Supervisor

2 months ago


Belfast, United Kingdom RBH Full time

Job Summary

We are seeking a highly skilled and experienced Night Supervisor to join our team at Ramada by Wyndham Belfast. As a Night Supervisor, you will play a critical role in ensuring the smooth operation of the hotel during the night time hours.

Key Responsibilities

  • Assist with the overall operation of the hotel, including managing front desk operations, handling guest inquiries, and ensuring the accurate completion of night audits.
  • Identify and report any maintenance issues or concerns to the relevant departments.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and coordination.

Requirements

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us

RBH Hospitality Management is a leading hospitality company, committed to delivering exceptional guest experiences and providing a positive work environment for our employees. We are passionate about the industry and dedicated to excellence in all aspects of our business.