Technical Support Specialist
6 days ago
We are seeking a skilled Field Service Engineer to join our team at Lorien, in partnership with a UK-based software development company. The successful candidate will provide technical support to clients in the education sector, visiting customer sites to diagnose and resolve technical faults and perform break-fix tasks.
Key Responsibilities:
- Respond to client calls daily, assisting with hardware and software issues
- Perform break-fix tasks and resolve technical faults
- Provide technical support to clients in the education sector
Requirements:
- Motivation and desire to work in a field-based role
- General knowledge of IT systems (Software Installs, Network Connectivity)
- Valid driving license
- Some knowledge of payment devices (EPOS/POS, etc.) is advantageous
- Interest in technology and computer software, especially in an education context or as a personal interest
- Excellent communication skills
Benefits:
- Salary £25,000
- Company van, fuel card
- Paid overtime
- 25 days annual leave
About Lorien:
Lorien is a UK-based company partnering with a software development company to provide technical support to clients in the education sector.
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