Audi Workshop Operations Manager
1 day ago
We are seeking a highly motivated and experienced Workshop Controller to join our team at a prestigious Car Dealership in Molton Mowbray. As a key member of our service department, you will be responsible for the day-to-day management of the workshop, ensuring our technicians achieve their daily targets and deliver exceptional customer service.
Key Responsibilities
* Manage the workshop operations, ensuring efficient use of resources and meeting productivity targets
* Collaborate with the Service Controller to develop and implement strategies to improve customer satisfaction and retention
* Oversee the maintenance of accurate records and reports, providing insights to inform business decisions
* Foster a culture of quality awareness, ensuring all work meets the highest standards
* Develop and maintain strong relationships with colleagues, customers, and suppliers
Requirements
* Proven experience in a main dealer environment, with a strong understanding of automotive service operations
* Excellent industry knowledge, with a focus on quality and customer satisfaction
* Strong leadership and communication skills, with the ability to motivate and guide a team
* Ability to work under pressure, prioritizing tasks and managing multiple projects simultaneously
* Full driving license, with a clean driving record
What We Offer
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
If you are a driven and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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