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Field Operations Specialist

2 months ago

Swindon, Swindon, United Kingdom SERVICE HERO CONSULTING LLC Full time

We're a leading provider of energy solutions that help businesses grow and communities thrive. Our team works collaboratively to make a positive impact on customers, local communities, and the environment.

We're seeking a Service Engineer (Temperature Control) to join our team based out of our Swindon Depot.

  • A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance)

  • Generous holiday entitlement, with option to 'buy' or 'sell'

  • A focus on continued personal development

  • Cycle to Work scheme

  • Paid time off work for volunteering in the community

  • Access to our Employee Assistance Programme, which helps promote and support a healthy lifestyle

Key Responsibilities:

  • Ensuring that equipment allocated for delivery or transfer is available on time

  • Servicing and maintenance of equipment (i.e water & fluid chillers, air handlers, pumps and air conditioning units)

  • Perform hard allocation of plant to meet depot contract requirements

  • Strive to continuously improve service delivery and quality

  • Routine servicing of plant in the depot and opportunity to assist with projects on customer site

  • To maintain a safe working environment

  • Comply with company QHSE procedures and maintain awareness of all regulations

  • Provide technical support to staff and when required to customers

  • Opportunity to progress into new fields such as compressors, steam generators, diesel IDF heaters and diesel boilers.

    • Technical capability

    • A City and Guilds/ONC level 3 qualification or equivalent

    • Refrigerant Handling (F Gas) CITB Brazing

    • Good level of PC literacy including basic MS Office applications

    • Well organised and capable of keeping vehicle to GSCS standards

    • Able to manage a client's expectations when under pressure

    What We Offer:

    • A dynamic and supportive work environment

    • Opportunities for career growth and development

    • A competitive salary and benefits package

    • Generous holiday entitlement and flexible working arrangements

    • Access to our Employee Assistance Programme