Reception and Customer Service Representative

15 hours ago


Camberley, Surrey, United Kingdom Places Leisure Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Reception and Customer Service Representative at Places Leisure. As a Placemaker, you will be responsible for delivering exceptional customer service, promoting a welcoming environment, and inspiring others to work together to achieve our goals.

Key Responsibilities
  • Provide exceptional customer service to members and visitors
  • Manage daily operational tasks with strong execution and confidence
  • Be an advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people
  • Use sales tools and techniques to promote membership sales and retention
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction
What We Offer
  • A comprehensive benefits package, including a bonus scheme, health and fitness membership, and flexible working arrangements
  • Ongoing training and development opportunities to support your career growth
  • A supportive and inclusive work environment that values diversity and promotes well-being
  • The opportunity to work in a dynamic and fast-paced environment with a passionate team
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Previous experience in a sales and customer service environment (desirable)
  • Ability to use sales tools and techniques to promote membership sales and retention


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