Technical Content Specialist

1 month ago

Sheffield, Sheffield, United Kingdom SecureFlag Full time
{"title": "Technical Content Writer", "description": "About SecureFlag

We are a fast-growing London-based startup with a mission to improve application security training for developers. Our innovative platform enables developers to learn, practice, and learn modern secure coding practices through real-world exercises.

Our goal is to provide highly immersive, intuitive training that caters to individual needs, making the overall experience engaging and enjoyable, and directly helpful and immediately applicable to everyday work.

Role

As a Technical Content Writer, you will be responsible for planning and writing high-quality technical content across different media platforms, enhancing our brand visibility, facilitating customer service, and collaborating with the marketing team to run campaigns.

The ideal candidate should have experience in writing technical content and be familiar with IT security-related topics. Excellent written English skills are a must. We offer flexible working hours and remote working, both in and outside the UK.

Responsibilities
  • Write, organize, and review technical content, including but not limited to: Technical and promotional blog posts, Technical and promotional social media posts, Main website content, Customer's help site, Technical knowledge-base, Technical briefs, Case studies
  • Think creatively to increase our visibility, always looking for out-of-the-box content material that engages clients and improves brands' visibility.
  • Research IT security highly technical topics in-depth to develop material based on them.
  • Conduct continuous content review of internally written technical content about Labs and Vulnerabilities in the platform.
  • Stay informed of the latest trends in the information security industry to ensure content relevance.
  • Collaborate with the leadership and marketing teams to inspire new ideas and promotional content.
  • Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials.
  • Analyse competitors' activity.
Qualifications
  • An impeccable grasp of the English language.
  • Proven record of written content in the IT industry.
  • Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word.
  • Familiarity with writing-aid tools such as ChatGPT and Grammarly.
  • Knowledge of collaborative development tools (e.g., ticketing systems, GitHub/GitLab, basic terminal commands, Markdown, YAML, basic HTML) is a huge plus.
  • An excellent communicator. You'll make complex technical information easy to grasp.
  • Current knowledge of the IT market and the Cyber Security industry.
  • Excellent presentation skills with the ability to present to audiences of all levels.
  • Ability to work independently with little or no daily supervision.
  • Strong interpersonal skills and a willingness to communicate with colleagues and management.
  • Good time management skills, including prioritising, scheduling, and adapting as necessary.

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