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Service Advisor

2 months ago


Northgate West Sussex, United Kingdom Octane Recruitment Full time
Job Description

Job Title: Service Advisor - Automotive Industry

Job Type: Full-time, Permanent

Location: Gatwick Dealership

Job Summary:

We are seeking a highly skilled and experienced Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will be responsible for delivering exceptional customer service to our clients, ensuring their vehicles are serviced to the highest standards.

Key Responsibilities:

  • Provide exceptional customer service to clients, ensuring their needs are met and exceeded.
  • Manage customer bookings and appointments, ensuring timely and efficient service delivery.
  • Work closely with the service team to ensure seamless communication and coordination.
  • Maintain accurate records and reports, ensuring compliance with dealership standards.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience as a Service Advisor in the motor trade industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities.
  • Strong problem-solving and analytical skills.
  • Knowledge of dealership systems and processes.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading recruitment agency in the automotive industry.