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Facilities Manager

2 months ago

Birmingham, Birmingham, United Kingdom Pertemps Network Group Full time
{"Job Title": "Facilities Coordinator", "Job Description": "Job Summary

We are seeking a skilled Facilities Coordinator to join our team at Pertemps Network Group. As a key member of our facilities management team, you will be responsible for ensuring the effective delivery of Hard and Soft FM services across our estate.

Reporting to the Estate Manager, you will play a critical role in managing maintenance and billable works, as well as acting as the primary contact for internal and external stakeholders.

Key Responsibilities:

  • Assist in managing and assuring Hard and Soft FM services for the estate.
  • Work closely with customers, industry partners, and other stakeholders to ensure service delivery.
  • Deputise for the Estate Manager as required.
  • Oversee maintenance and billable works, ensuring customer needs are met.
  • Act as the primary contact for internal and external stakeholders, addressing concerns and ensuring effective communication.
  • Support program and contract management, including project development and monitoring.
  • Ensure compliance with Health and Safety regulations and other contractual standards.

Requirements:

  • Experience of working with customers to identify and quantify needs in a Hard FM environment.
  • Good interpersonal skills.
  • Experience in customer relationship & stakeholder management.
  • Experience in appraising the standards of works and ability to identify and escalate to Estate Manager any concerns.
  • Support the review and monitoring of progress of Billable Works.
  • Experience in Hard FM environment and customer relationship management.
  • Strong interpersonal and stakeholder management skills.
  • Willingness to obtain in-house industry specific training and qualification within 12 months.

Professional Behaviours:

  • Collaborating & Partnering
  • Managing a Quality Service
  • Communicating and Influencing
  • Changing and Improving
  • Delivering at Pace

Additional Information:

  • Regular site visits with occasional UK-wide travel.
  • Security Check (SC) level and DBS check required.
  • Willingness to pursue professional membership or equivalent experience.

How to Apply:

If you are passionate about facilities management and meet the above specifications, we would love to hear from you. Please click apply or contact Steve Tomlinson at Pertemps Birmingham, Hagley Court.

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