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IT Infrastructure Manager
2 months ago
We are seeking a highly skilled and proactive IT Manager to join our 3-person IT team at British Wool.
The successful candidate will play a crucial role in providing technical support and maintaining the IT infrastructure that underpins all our operations.
Key Responsibilities:- Manage software and hardware projects, including deploying and automating updates to in-house software, MDM management, Intune management, Office 365 administration, migration to Azure, and upgrade to Windows 11.
- Take the lead on all Cyber Security management and remediation, ensuring the security and integrity of our IT systems.
- Oversee Infrastructure Technology Operations, including management of patching hardware, operating systems, and software.
- Manage the IT Technician(s) and oversee the helpdesk as necessary.
- Act as a third line point of escalation to the IT helpdesk, and cover 1st/2nd line as required.
- Contribute to the IT strategy, working with colleagues across the business to derive and write specifications for additions and alterations to bespoke software and systems.
- Generalist IT infrastructure skills, including Microsoft Server and Client (10+), Clustered Microsoft Hyper-V, HPE MSA SAN and iSCSI connectivity, SonicWALL NGFW management and administration, and proven capability managing networking, including TCP/IP, DNS, DHCP, and VPN.
- Project Management, Cloud migration, Mimecast email and internet filtering, and IP Telephony migration and administration.
- Good planning and time-management skills, effective communication with colleagues across the business, able to translate technical requirements as required.
- Competitive salary of between £45k-55k based on qualifications and experience.
- 23 days annual leave entitlement + bank holidays. Rising to 28 days after two years continuous service.
- Hybrid working pattern (up to 2 days per week working from home).
- Working schedule: Monday to Friday 8am to 5pm.
- Generous contributory pension scheme.
- Cycle to Work scheme.
- Health Assured scheme access.
- Opportunity to work with a dynamic and passionate team.
- Professional development and training opportunities to enhance your skills.
- A supportive work environment that promotes work-life balance.
- Free on-site parking.