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Customer Service Sales Associate

3 months ago


Reading, Reading, United Kingdom Nisbets Full time
Customer Service Sales Associate

Are you interested in joining a company with a rich history of over 40 years in the industry, recognized as a global leader? We prioritize the growth of our team members and actively promote from within; last year, 1 in 5 of our positions were filled through internal advancements. If you are seeking a position as a Customer Service Sales Associate, we encourage you to explore this opportunity.

What will your role entail as a Customer Service Sales Associate?

  • Your primary focus will be on customer satisfaction, ensuring a friendly and inviting atmosphere for all visitors.
  • You will engage with customers, providing them with guidance and assistance tailored to their purchasing requirements.
  • Building relationships within the local community will be essential, as you will reach out to raise awareness of our store and the diverse products we offer, inviting them to visit.
  • You will follow up with previous customers to inform them about exclusive promotions and new arrivals.
  • For larger and more intricate orders, you will prepare quotes and oversee their progression to completion.

What can you expect as a Customer Service Sales Associate at Nisbets?

  • Competitive hourly wage of £11.70.
  • Quarterly performance-based bonuses added to your annual salary (pro-rated for part-time roles).
  • 20 days of annual leave, plus an attendance bonus that can result in up to 4 additional days off or a cash equivalent.
  • Holiday gift payment.
  • Continuous training and support, both in-store and through our online learning platform.
  • Exceptional opportunities for career advancement, whether in retail or across the broader organization.
  • Access to numerous discounts at high street retailers.
  • Staff discount applicable to all products, with up to 60% off our own brand items.
  • Employee assistance program offering 24-hour counseling services.