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Customer and Trade Operations Manager
2 months ago
Job Title: Customer and Trade Supervisor
Business Area: Retail
Contract Type: Permanent
Location: Sainsbury's Supermarkets Ltd
Job SummaryWe are seeking a highly skilled and motivated Customer and Trade Supervisor to join our team at Sainsbury's Supermarkets Ltd. As a key member of our retail management team, you will be responsible for leading the overnight team and ensuring the smooth operation of our store during nightshift.
Key Responsibilities- Operational Management: You will be responsible for the day-to-day operational management of the store during nightshift, including managing the team's performance and time, and ensuring that all tasks are completed efficiently and effectively.
- Team Leadership: You will lead and motivate the overnight team to achieve their goals and objectives, and provide coaching and guidance to help them develop their skills and knowledge.
- Customer Service: You will be responsible for ensuring that customers receive excellent service during nightshift, and that their needs are met in a timely and efficient manner.
- Inventory Management: You will be responsible for managing the inventory of the store during nightshift, including receiving and processing deliveries, and ensuring that stock levels are maintained at the required levels.
- Health and Safety: You will be responsible for ensuring that the store is maintained in a safe and healthy environment, and that all health and safety procedures are followed.
- Nightshift Premium: You will receive a nightshift premium of up to £4,500 annually for working nights, where eligible.
- 4 Night Week: Our full-time nightshift managers work their hours across 4 nights.
- Discount Card: You will receive a discount card, which provides 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
- Free Food and Hot Drinks: You will receive free food and hot drinks provided for colleagues in all our stores.
- Generous Holiday Entitlement: You will receive a generous holiday entitlement, including maternity and paternity leave.
- Pension: We will match 4-7% of your pension contributions.
- Sainsbury's Share Scheme: You will have the opportunity to build up an investment at discounted rates.
- Wellbeing Support: You will have access to emotional support, counselling, legal and financial advice.
- Colleague Networks: You will have the opportunity to link with like-minded people to help fulfil your potential.
- Cycle to Work Scheme: You will have the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special Offers: You will receive special offers on gym memberships, restaurants, holidays, retail vouchers and more.
