Programme Support Officer

1 week ago

Cambridge, Cambridgeshire, United Kingdom Rand Europe Full time
Job Description

RAND Europe is a leading policy research organisation dedicated to improving policy- and decision-making through evidence-based research and analysis. Our mission is to provide objective, balanced, and relevant research, sharing insights and information widely, and working in partnership with a range of clients and collaborators.

We are seeking a highly skilled Programme Support Officer to join our Programme Support Office, a small and close-knit team that provides high-quality programme and project support to a large number of concurrent research proposals, projects, and frameworks managed by the research groups.

Key Responsibilities
  • Oversee the full project lifecycle from expression of interest to project closure, ensuring regulatory and financial capacity needs are met.
  • Assist research teams in developing proposals, including budget preparation, liaison with external stakeholders, and ensuring proposal documentation is complete.
  • Monitor project implementation, ensuring milestones are met and objectives achieved.
  • Coordinate project closure activities, including final reporting, evaluation, and documentation.
Financial Management
  • Review and obtain approval of proposal and project budgets.
  • Monitor, update, and maintain project budgets.
  • Assist with all variation requests.
Corporate Governance, Quality Assurance, and Improvement
  • Maintain regulatory documents for all RAND Europe entities.
  • Oversee proposal and project governance.
  • Create, develop, and maintain processes and procedures, covering both functional and governance support.
  • Support researchers with the evaluation and assessment of proposal and project effectiveness and impact.
Programme Management
  • Oversee a portfolio of proposals, projects, and frameworks.
  • Facilitate the transition of projects from proposal through to execution and closure.
  • Track and report project progress, including milestones, budget, and resource.
  • Facilitate project review meetings – presentation of appropriate, timely, and accurate project information.
Communication and Liaison
  • Serve as a point of contact for all programme-related inquiries and communications across your portfolio.
  • Facilitate communication between stakeholders, including partners, clients, subcontractors, and RAND Europe colleagues.
  • Deliver training for the development of new starters and other members of staff.
Requirements

We are looking for a real team player who thrives in a team environment and can also work independently. This role could be a great next step opportunity for someone with relevant transferrable skills gained in research or other industries, for example, as a Project Coordinator or holding a similar position in a Project Management Office.

Qualifications
  • A recognised project management qualification (Prince2/Agile/Prince2Agile/APM) - preferred or another Project Management Office accreditation.
Skills
  • Strong organisational and time management skills, with the ability to prioritise tasks effectively.
  • Good knowledge and ability to use project planning tools and techniques.
  • Budgetary control.
  • Project monitoring and reporting.
  • Excellent communication skills, both written and verbal.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software.
  • Strong analytical and problem-solving abilities.
  • Attention to detail and commitment to quality and accuracy.
Experience
  • Programme Support Office (Programme Management Office) experience across full project lifecycles.
  • Experience in project coordination and financial management is highly desirable.
  • Experience of writing clear, concise, project status reports and accurately maintaining project documentation.
  • Stakeholder management.
Benefits

Salary: up to £38,000 per annum

  • Pension - 8% Employer contribution;
  • 33 days holiday allowance, including the Bank Holidays
  • Annual salary review;
  • BUPA medical insurance;
  • Generous company sick pay;
  • Enhanced family friendly policies;
  • Group income protection scheme;
  • Group life assurance;
  • Compassionate leave;
  • Flexible working arrangements;
  • Learning and development opportunities;
  • Employee wellbeing training and support;
  • Fresh fruit in the office every day;
  • Free on-site parking;
  • Cycle to work scheme;
  • Access to company bikes;
  • Service awards.

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